Starts at Home
Compassionate Care.



Schedule Hours
Monday – Thursday
08:00 – 18:00
Friday
09:00 – 17:00
Saturday
07:30 – 20:30
Sunday
08:30 – 19:30
Our Location
With more than 24 Locations across the country, we are confident in providing the best care to our customers. No matter where you are, we are always there when you need us.
Appointments
Call us 24/7 with any emergency or to schedule an appointment and check your health.




Not Just Cleaner Water,
But a Safer Water Future.
Our mission is to safeguard public health by providing reliable, research-backed information about drinking water in New York City and beyond. Through scientific studies, government data, and local testing, we help residents stay informed and take action.

Water quality monitoring in New York
What We Do
We collect and analyze water quality data from New York City’s public water systems and private buildings.
Our goal is to help you understand what’s in your tap water — and what you can do about it.

Citywide water testing
Standards-based analysis
Public-facing reporting
Everyday safety tips
Community outreach
Smart tools for insight

Why You Should Care About the Quality of Your Drinking Water
Contaminated water can cause long-term health issues — often without any warning signs.
7%
Increased cancer risk
1 in 4
Children affected by lead
Lead exposure through tap water is still a serious threat, especially in older buildings and schools.
10x
Higher risk of gastrointestinal illness
Poor water quality is associated with significantly higher rates of infections, especially in immunocompromised individuals.
13%
Studies show elevated nitrate levels in water are associated with increased risks in pregnancy.

Is Something Wrong With Your Water?
Key Warning Signs Every New Yorker Should Know
While NYC’s water quality meets federal standards, aging infrastructure and environmental factors can sometimes affect your tap. Learn to identify these red flags:
- Cloudiness that doesn't clear after 1 minute
- Discoloration: Yellow/brown tints (iron/rust) or blue-green hues (copper corrosion)
- Sediment in sinks/toilets, especially after pipe repairs
- White scaling on appliances (hard water minerals)
- Metallic aftertaste (corroding pipes)
- Bleach-like odor (high chlorine levels)
- Rotten eggs smell (sulfur bacteria)
- Earth/mustiness (algae/organic matter)
- Skin irritation after showering (pH imbalance)
- Unexplained GI issues (bacterial contamination)
- Dark tooth stains (excess manganese)
- Spotty laundry (iron/manganese deposits)

Simple Steps to Protect Your Household
Your Water Safety Plan
1. Check Your Water Quality Report
2. Use a Certified Water Filter
3. Flush Taps Before Use
4. Use Cold Water for Cooking & Drinking

Frequently Asked Questions
1. How often should I test my NYC tap water?
2. What are the most common contaminants in NYC water?
3. Who regulates our drinking water safety?
4. Where can I get help with water problems?

Water Quality News and Reports
Reach out for testing advice, data requests, or partnership opportunities.
Have Questions About NYC Water Quality?
Contact Us
Email: info@nycwatercontrol.org
Call Us 24h: +1 800-123-1234
Address
511 SW 10th Ave 1206, Portland, OR United States
Opening Hours: 7.00am – 19.00pm
Stay Informed About NYC Water Quality
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